DC999's Terms and Conditions

Dc999 (referred to as the "Platform", "we", or "Company") is an internationally licensed online gaming platform. These Terms & Conditions apply to all services, games, bonuses, payments, and other features offered by dc999.

Dc999 reserves the right to amend these Terms & Conditions at any time. Changes take effect immediately upon publication on the website. The latest version will always be available on this page, so it is your responsibility to review it regularly.

Using dc999's services means you fully agree to these Terms & Conditions. This agreement forms a legally binding contract between you and dc999.

You must provide accurate and truthful information when registering an account at dc999. Accounts created with false or misleading information may be closed at any time.

• Only one account is allowed per person.
• Opening multiple accounts from the same device or IP address is prohibited.
• Account login credentials must not be shared with anyone.
• The name provided at registration must match the name on your payment account.
• Dc999 may request KYC (Know Your Customer) verification documents at any time.

You are required to provide a valid email address and phone number at registration. This information is used for account verification and security purposes.

The minimum age to use dc999's services is 18. No one under the age of 18 may open an account or play on dc999.

• Age verification is carried out at the time of registration.
• Dc999 may request proof of age (National ID, passport) in cases where there is reasonable suspicion.
• If proven to be underage, the account will be closed and any deposited funds will be returned.
• Parents and guardians are responsible for ensuring that minors cannot access dc999.

Dc999 supports all major mobile banking services in Bangladesh — bKash, Nagad, Rocket, and DBBL. Deposits are generally credited to your account instantly.

• Minimum deposit amount: BDT 200.
• The maximum deposit amount depends on your payment method and account level.
• You must use the correct reference number when making a deposit.
• Deposits made through a third party are strictly prohibited.
• If a deposit fails, contact dc999 support — issues are resolved within 24 hours.

Dc999 does not charge any additional fees on deposits. However, your payment service provider may apply their own charges.

Certain conditions must be met before a withdrawal can be processed at dc999. These requirements are in place to ensure platform security and prevent fraud.

• KYC verification must be completed before a withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Minimum withdrawal amount: BDT 500.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals are typically processed within 1–5 minutes; however, if verification is pending, it may take up to 24 hours.
• Dc999 may request additional documents when necessary, such as a bank statement or proof of ID.

Dc999 offers a range of bonuses — welcome bonuses, reload bonuses, free spins, cashback, and VIP rewards. Each bonus has its own terms, which are detailed on the bonus page.

• The wagering requirement for each bonus is clearly stated alongside the bonus.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• Bonuses apply to new deposits only, not existing balances.
• Dc999 reserves the right to cancel bonuses if fraudulent use is suspected.
• Bonus balance cannot be withdrawn directly — wagering requirements must be completed first.
• Dc999 reserves the right to modify or discontinue any promotion at any time.

All games on dc999 use certified RNG technology that meets international standards. Every game outcome is entirely random and cannot be predetermined by anyone.

• Each game has its own rules, which are displayed when the game is loaded.
• If a game is interrupted due to a technical issue, dc999 will refund the bet for that round.
• Dc999's decision is final in all matters relating to game outcomes.
• Dc999 is not liable for any losses resulting from internet connectivity issues during gameplay.
• In Live Casino games, the dealer's decision is final.

The following activities are strictly prohibited on dc999. Violating these rules will result in permanent account closure and possible balance confiscation.

• Creating or operating multiple accounts.
• Bonus abuse — claiming bonuses using multiple accounts.
• Using any software, bots, or automated systems.
• Attempting to influence the outcome of any game.
• Conducting money laundering or any illegal financial activity.
• Attempting to hack or gain unauthorized access to dc999's systems.
• Cheating or harassing other members.
• Attempting to file a chargeback using false information.

Dc999 reserves the right to temporarily or permanently suspend an account in the following circumstances:

• In cases of terms and conditions violations.
• In cases of fraud or suspicious activity.
• If KYC verification fails.
• If proven to be underage.
• Upon your own request for self-exclusion.

You may request to close your dc999 account at any time. Any available balance (excluding bonuses) will be returned to you.

Dc999 is committed to Responsible Gaming. We want our members to enjoy gaming as entertainment, not let it become an addiction.

• You can set your own deposit limits.
• Gaming breaks and cooling-off periods are available for you to set.
• If you choose self-exclusion, your account will be deactivated for a specified period.
• If you notice signs of gaming addiction, contact dc999 support.
• For more details, visit our Responsible Gaming View page.

Dc999 takes the privacy of your personal information seriously. We do not sell or share your data with any third parties.

• Your information is used solely for account management and verification purposes.
• Payment information is fully encrypted and secure.
• Information may be shared when required by law or at the request of a regulatory authority.

For more details, visit our Privacy Policy Read the page.

Dc999 reserves the right to update these Terms & Conditions at any time. A notice will be posted on the website before any changes take effect.

• For significant changes, a notification may be sent by email or SMS.
• Continued use of the service after any changes will be considered acceptance of the updated terms.
• The latest version of these Terms & Conditions will always be available on this page.

If you have any questions or need clarification on these Terms & Conditions, contact the dc999 support team — we're ready to assist you.